Elmo Call Center Module


Elmo Call Center allows you to take calls at one location for multiple
locations and assign the job to the location that will complete the work.

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Benefits include:

  • The ability to evaluate sales generated at each location, even though all locations fall under one company
  • Fax Work Orders to the location completing the work at the time the job is assigned
  • When jobs are dispatched to your company via Glaxis, Call Center will determine
    which location needs to receive the dispatch and automatically import
    the dispatch information with the correct location information
  • When it comes time to EDI invoices to any of the many billing networks
    Elmo EDI supports, Call Center will automatically EDI the invoice
    with the correct shop information